ITES-3H: Information Technology Enterprise Solutions – 3 Hardware

The Information Technology Enterprise Solutions – 3 Hardware (ITES-3H) is an Indefinite Delivery Indefinite Quantity (IDIQ) contract valued at $5 billion over five years provides the U.S. Army, the Department of Defense, and other government agencies a full range of innovative world class Information Technology equipment and solutions at a reasonable price.


COntract information

Contract Number


Contract Type

Firm Fixed Price Indefinite-Delivery Indefinite-Quantity (IDIQ)

Contract Ceiling

Maximum total value of all 17 multiple award contracts shall not exceed $5,000,000,000.00.


334111 – Electronic Computer Manufacturing

Business Type

Other Small Business Performing in U.S.

Period of Performance

Five year period of performance consisting of a base period of 3 years and two (2) one-year options.

·         February 22, 2016 – February 21, 2019 Base Period

·         February 22, 2019 – February 21, 2020 First Option Year

·         February 22, 2020 – February 21, 2021 Second Option Year




DPAS (15 CFR 700) Rating DOA7


FOB destination 30 days CONUS and 35 days OCONUS (Named and Remote) unless otherwise specified in the individual order. Any equipment ordered shall be shipped directly by contractor to a US controlled facility. Partial shipments and partial payments allowed unless otherwise specified by KO.


Army, DOD, other Federal agencies, and DOD/federal contractors, as authorized under FAR Part 51.

·         Non-DoD ordering offices must comply with the Economy Act prior to issuing orders against this contract.

·         Written authorization from IDIQ office prior to release of an RFQ must be obtain by other countries that are ordering in support of the US Army.

Catalog Link

Affigent ITES-3H Catalog

Product Catalog Categories

1.) UNIX Based Servers

2.) Non-UNIX Based Servers

3.) Workstations, Thin Clients, Desktops and Notebooks

4.) Storage Systems

5.) Networking Equipment

6.) Network Printers, Scanner, and Support Devices

7.) Cables, Connectors, and Accessories

8.) Video Equipment Products

9.) Uninterruptible Power Supplies (UPS)


NOTE: Refurbished equipment may be provided ONLY if the customer asked for it and if authorized by the contracting officer.

Non-catalog Items

Items, Equipment, and Software – including digital senders, plotters, power adapters, biometric devices, equipment cabinets, transit cases, and commercial software products required to complete an ITES-3H solutions. CHESS waiver required if software as part of HW solution packaged cannot be purchased from ESI SmartBUYSoftware Program.

Related Incidental Services

Services shall be directly related to the ITES-3H equipment requirement. Services include but not limited to:

1.) System Configuration and Integration

2.) Physical Site Analysis

3.) Installation and Relocation

4.) High Availability Configuration

5.) Warranty Variations


OEM standard commercial warranty. Warranty period is follows:

1 Year or Basic Warranty – ITES Catalogs I, II, IV, V, VI, VII, VIII and IX

3 Year Warranty – ITES Catalog III

24 Hour Toll Free Help Desk

24 Hour Help Desk Service Call Details: 1-877-223-6712 or or go to  Please have the following information ready: reference contract #8291-000, POCs, equipment location, serial number, product information, and description of the problem.

Request for Quotes

Customers MUST submit their Request for Quote (RFQ) under CHESS RFQ tool IT emart or FedBid. For more information, go to CHESS IT e-mart website.


CHESS Ordering Guide & Other References


Affigent ITES-3H Program Manager

Maria Roncal

Office: 571.521.5983


Affigent ITES-3H Deputy Program Manager

Allison Cain

Office: 571.482.5351


Account Executive

Gary Campbell

Mobile: 985-640-6086

Account Manager

Kirk Chaney

Mobile: 703-203-1715


Account Manager

Karen Connell

Mobile: 703 593 8429


Account Manager

Beth Gibson

Mobile: 703.732.8435

Account Executive

Callie McNary

Mobile: 760-963-9121


Account Executive

Sheryl Smith

Mobile: 803.370.3994


Account Manager

Chris Uttinger

Mobile: 317.775.7374